why is that firs management beleve the punters rather than the drivers my big mate recently got the boot cos he failed to tell a punter that firs don't give change although it is in bug fuken letters exact fare only and the bint foned up to complain and gave one story then wrote and gave another storyall together then went to er home and tet again gave wait for it yet again another totally false and lying story which first bus management took in never compaired any of the stories just took her word for it and they wonder why the drivers don't respect them......... tossers if you ask me

What depot was he at? And how much service did he have? From what I've heard with customer complaints with First, unless you swear at the passenger or attack them, generally the customer gets an apology and travel tokens while the driver gets a slap on the wrist, or let off entirely, certainly a written warning at most. I ask about service because there was the rumor they were getting rid of those on the higher wage rate to cut costs, which I don't necessarily believe, but it's shocking if it's true.

The management of all the big companies are the same, as they`re scared for their jobs. If they don`t cut the mustard, they`re out, unless they are senior management, in which case, if they fuck up, they just change location, to do the same elsewhere. As for sackings, well if the rota is full and there are plenty of potential new drivers about, then fart at the wrong time, and you`re history. How do I know ? Well, I`ve worked for all the major operators and more besides in my 35 years of PSV work, and seen it happen and had it done to me. So in lean times, be a good boy, or girl or you`ll find a P45 isn`t a revolver.

Even if there is a complaint where the driver is right and the passenger is wrong they will still get an apology and travel tokens.

Management at most bus companies have a nasty habit of believing the first thing they hear without evidence or considering the other sides story. Happened to someone at the new depot I was working at. A driver was alledged to have said something derogatory about a manager, the person got called into the office and promptly sacked on the spot. Their denial was not accepted and so they lost their job through someone else being a malicious snitch. I'm glad I'm not there now, the place is just rotten to the core.

Sorry have i missed something Daisy? Have you left your new job then Daisy

Aye me and them have parted company.

Well if you weren`t happy then i can`t blame you.No point doing a job if it`s pissing you off.
I take it they have plenty of drivers to choose from then if they like sacking or upsetting people,because they won`t keep them contracts long will they.

wow left allready? dont suppose ill ever meet you then lol

they will soon realise what a misstake they have made and then mr harvey will notice it and have words

i get this at work , when you do one thing wrong and they never trust you asgain

First Management are worse then others compaines as there never seem to be around for long, thus don;t give a fuck what happens, of Im hear for a year , If I fuck up the next person can dell with it, and so on......

ONe bastard that is should have be gone is LOCKHEAD!

I might have agreed with that until very recently. Yes there really is a bus company that has worse managers than First!!!

Tell me about it!! I am fed up with being the victim of ignorant manager's wrong assumptions!!

You should move up here and work in gods country.

It's quite different here. Drivers are quite often given the benefit of the doubt in customer complaints, and if its a serious allegation, they get a lip-reader in for the CCTV. You're always in the office, but its often just a chat to get your side of the story.

The only thing that isn't acceptable (obviously), is fiddling the company, or 'ticket descrepencies (sp?)', but I mean, thats essentially fraud.

I mean a couple of weeks ago a driver had a bump in front of the Assistant Operations Manager... totally his fault so the AOM went and started bollicking him... the driver turned round and said "ah, will you fuck off and disappear!'. The AOM went "I beg your pardon", and the driver just went "[AOM's Name], I can't be arsed with ya, will you just fuck off and leave me alone, you jumped up cunt"... After all that, he's still driving, so the other AOM must've sympathised with the driver

A.O.M = ADULT ORIENTATED MULE

There is no such thing as God, so how can there be a God's country???

Do First Glasgow have cctv on all their buses?Would help the driver if they are being wrongly accused of something?

On all the new buses they do but the older relics they barely have interior lighting never mind cameras. Plus even with the new buses if you keep your hand at the cab window you can give a two fingered salute while saying " i am sorry you are so upset sir " and when they kick off the punters just think it is a nutter.

I know a driver who told a junkie to have some respect as his taxes pay his benefits and the junkie went ape shit kicking the cab door and everything. Junkie with a conscience? who would have believed it.